Rehearse interactions with an impatient client or a rushed executive. Focus on paraphrasing, summarizing commitments, and checking emotional temperature before proposing solutions. Use timeboxes to simulate urgency without panic. Measure success by reduced rework, shared notes that match reality, and the other person’s sense of being heard, which often matters more than initial problem-solving speed.
Practice acknowledging conflict without blaming, clarifying constraints, and stating non-negotiables respectfully. Role-play requests for resources, deadline renegotiations, and scope changes. Debrief on tone, clarity, and alignment to shared goals. The goal is simpler agreements, fewer surprises, and stronger relationships that survive bad news because truth arrived early, respectfully, and paired with realistic, thoughtfully sequenced alternatives.
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